{"xsrfToken":"e8be1d8836ba2fd86854064718ba49975db96387_lout","branding":{"id":"5","key":"ocftp","name":"Red Stone Studio","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/2","theme":{"headerBGColor":"#f30632","headerLinkColor":"#ffffff","headerLinkHoverColor":"#8c0a22","headerLinkHoverBGColor":"#8c0a22","headerBadgeColor":"#8c0a22"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/efd6a625-0c5b-4fe7-ae3c-e2b40dc1a592/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDA3MzNhZS00NzU4LTQzOTctYWMxNC0xNmY5YTlmOGM3ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVmZDZhNjI1LTBjNWItNGZlNy1hZTNjLWUyYjQwZGMxYTU5MiI6WyJyZWFkIl19LCJleHAiOjE3NDQ2NDA4NTgsIm5iZiI6MTc0NDY0MDI1OH0.a6hI44noeFRcDshgmNHslBM2OybAxpfUfkrgVVOb22E&client=300733ae-4758-4397-ac14-16f9a9f8c7e5&mode=fit","logoId":"efd6a625-0c5b-4fe7-ae3c-e2b40dc1a592","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f20731","helpCenterTitleColor":"#340009","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0feef3b4-2a30-44f5-927c-46f99afec38e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDA3MzNhZS00NzU4LTQzOTctYWMxNC0xNmY5YTlmOGM3ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmZWVmM2I0LTJhMzAtNDRmNS05MjdjLTQ2Zjk5YWZlYzM4ZSI6WyJyZWFkIl19LCJleHAiOjE3NDQ2NDA4NTgsIm5iZiI6MTc0NDY0MDI1OH0.UoNkjXH9nU7eOhnsDVYTfOfLlGvxmJegE_n485tfEf4&client=300733ae-4758-4397-ac14-16f9a9f8c7e5&height=300&mode=fit","bannerMediaApiFileId":"0feef3b4-2a30-44f5-927c-46f99afec38e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ocftp","projectId":10022,"serviceDeskId":5,"name":"Red Stone Studio","description":"<p>Welcome! We look forward to supporting you. Please select from one of the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"93","name":"Report an URGENT incident","descriptionHtml":"","callToAction":"Report an URGENT incident","introHtml":"<p>Use this ONLY to report an URGENT incident such as a site outage.</p>","icon":10521,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[6],"key":""},{"id":"24","name":"Request a campaign","descriptionHtml":"","callToAction":"Request a campaign","introHtml":"<p>Want to kick off a new marketing campaign? Submit a request here.</p>","icon":10547,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[6],"key":""},{"id":"25","name":"Request a content review","descriptionHtml":"","callToAction":"Request a content review","introHtml":"<p>Need help to review or improve content? Submit a request here.</p>","icon":10523,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[6],"key":""},{"id":"23","name":"Request a marketing asset","descriptionHtml":"","callToAction":"Request a marketing asset","introHtml":"<p>Need help to create assets for web, social, or print? Submit a request here.</p>","icon":10542,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10542","groups":[6],"key":""},{"id":"60","name":"Website Update","descriptionHtml":"","callToAction":"Website Update","introHtml":"<p>Need help editing website? Provide details below. All updates regarding your request will be send to this ticket.</p>","icon":10511,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[6],"key":""},{"id":"26","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[93,60,23,24,25]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RSSR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDA3MzNhZS00NzU4LTQzOTctYWMxNC0xNmY5YTlmOGM3ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2NDE0NTgsIm5iZiI6MTc0NDY0MDI1OH0.tg7e2vTb-7w5nspBv9mqsFUR76e7tHPhBbp3A87TNaA","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"300733ae-4758-4397-ac14-16f9a9f8c7e5","tokenDurationInMins":20}},"reqCreate":{"id":25,"projectId":10022,"form":{"name":"Request a content review","descriptionHtml":"","callToAction":"Request a content review","intro":"<p>Need help to review or improve content? Submit a request here.</p>","instructions":"","icon":10523,"iconUrl":"https://redstonestudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"When is the work needed by","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/25","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/25","calendarParams":{"firstDay":0,"date":"2025-04-14T07:17:38-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDA3MzNhZS00NzU4LTQzOTctYWMxNC0xNmY5YTlmOGM3ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2NDE0NTgsIm5iZiI6MTc0NDY0MDI1OH0.tg7e2vTb-7w5nspBv9mqsFUR76e7tHPhBbp3A87TNaA","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"300733ae-4758-4397-ac14-16f9a9f8c7e5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=redstonestudio","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e8be1d8836ba2fd86854064718ba49975db96387_lout","baseUrl":"https://redstonestudio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://redstonestudio.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"300733ae-4758-4397-ac14-16f9a9f8c7e5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5003033219f84fc08f87addabaec0399","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}